3 ofertas de trabajo de 'agente del servicio de asistencia de TIC' en Bulgaria.

07 Abr. 2024Technical Support Specialist (m,f) 2nd Level with German: IP telephony (Second-Level-Supporter/in). Stellenangebotsbeschreibung: Start:  13th May or later Shifts: Mon-Fri (9-18) Tasks: • Process support requests; • Analyze system logs; • Remote troubleshooting; • Consistently achieve client KPIs; Utilize and actively participate in the improvement in the existing client Knowledge Database;...

07 Abr. 2024Technical Advisor (L1) with German and English / First Level Support Deutsch Hybrid (First-Level-Supporter/in). Stellenangebotsbeschreibung: Start: 15 th April or later: Tasks Support the post-sales support activities including, but not limited to order processing, returns, exchanges, account management, installation, and software activation. • Support the software installation and deployment activities f...

07 Abr. 2024Support Engineer (m,f) with German Level II Hybrid (Third-Level-Supporter/in). Stellenangebotsbeschreibung: Community Forum Engineer  : 8th April TS/level II: 22nd April Tasks: • Analyzing service performance issues • Setting case priority depending on the client needs • Providing timely, relevant solutions through established procedures • Focusing on customer ...