Travel Agent for Expedia (German Speaker). Portugal

Do you have passion for the travel and tourism industry?

Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success!  

Do you want to work for the worldwide known Travel Agency Expedia?

We are looking for dynamic people like you who are open for a new experience abroad.

Your responsibilities and impact as a Customer Service Agent will be:

Booking management (altering, cancelling or creating new reservations)

Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests

Managing the reservations back-office (ticket issuing, modification and cancellation of reservations)

What’s in it for you?

Type of contract: yearly or 6 months contract, renewable

Working hours: full time (40h/week) on rotating shifts between 7am and 9:30pm

Salary conditions (*) – 2 options

Including free accommodation (shared flat, all bills included): 1080€ gross/month

Excluding accommodation: 1450€ gross/month

For international candidates:

Reimbursement of your initial flight expenses

Airport pick up

Yearly two-way flight ticket back to your home country (within the EU)

Help in paperwork, opening bank account, etc. upon your arrival

Free Portuguese lessons, cooking classes, sport activities and social events organized by the company

Real career opportunities in different career paths

Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Skills, qualifications and interests you need to succeed in this role:

The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspects of the job.

A native level of German and a good level of English

Enthusiasm about travelling and tourism industry

Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Portugal for an international career and life experience

Having a valid Portuguese work permit (required)

Required language: German