Security Supervisor - Waterford. Irlanda

Overall Purpose of the Job is as follows - An enthusiastic and efficient Team Lead is required to work for our client. The role is to lead the day-to-day operation of security services across the contract and to ensure a high quality of service is delivered at all times.

Main duties and responsibilities

Responsible for the day-to-day management and leadership of security including the development of the team.

Sustain a high level of customer satisfaction and ensure that a quality service is being delivered at all times.

Act as day-to-day point of contact for all related services to the client while ensuring the delivery of excellent customer service.

Arrange/carry out the induction and ‘on the job’ training of the security staff in accordance with relevant client & Apleona company practices.

Dealing with the daily/monthly maintenance checks/facilities.

Access Control including logging vehicle registration numbers, scanning/conducting searches, reviewing documentation presented by 3rd parties on site, checking tagging systems, issue/retrieval of temporary ID cards.

Patrols of premises.

Daily and other reporting in line with procedure and any additional duties as requested by the Contract Manager.

Qualifications and Experience required is as follows - Must hold valid PSA Licence.

Must have at least five years relevant experience.

Administration and clerical skills.

Strong knowledge of customer service principles and practices.

Full Clean driving licence.

Work Pattern

Monday - Friday, 07:00 - 15:30

Skills:

Security Management Security PSA Licence Supervisory Skills Administration Time Management Stakeholder Management

Benefits:

Uniform Employee Assistance Programme Study Assistance Parking Overtime Allowance