Vacantes en Dublin (Irlanda) de agente de servicio de atención al cliente

Seatruck Ferries is a freight-only Ferry Operator based in Dublin Port. We are currently recruiting for an Operations Assistant. This position involves working on a rota basis with varying shifts, including overnights and weekends.

Duties include:

Checking in and releasing cargo using a dedicated computer system;

Dealing with customer enquiries via telephone and email;

Solving customer queries in a timely manner with the utmost professionalism;

Updating customer references and liaising with customers on a daily basis;

Ensure compliance with regulatory requirements, industry standards, and safety protocols.  

Key Requirements:

Experience in transportation and logistics operations.

Ability to develop and execute cost-effective plans aligning with organisational goals.

Demonstrates proficiency in fostering teamwork and ensuring operational excellence.

A bachelor's/Diploma degree in a relevant field preferred but not mandatory.

Salary increases to 36,498 euro's per annum once permanently employed following successful 6 month probation period.