Vacantes en Portugal de agente de centro de atención al cliente

Are you a Dutch speaker looking for a new job opportunity abroad in sunny Portugal? Would you like to kick off your career within the Customer Support industry representing a reputable company such as Uber?

This would be the best opportunity to start your career within an international company where you can easily develop your professional career.

Responsibilities:

Restaurant – Core support

You will deliver high-quality service across multiple support platforms (email and phone)

Be a passionate advocate for users while answering any questions that come your way

You will educate restaurants and help them perform best on the app

You will work efficiently and effectively with restaurants partners, teaching and helping them to use our application.

Rides - Transportation

You will deliver high-quality service across multiple support platforms (email, social media and chat)

Be a passionate advocate for users while answering any questions that come your way

Show empathy to users who face issues while solving problems: issue with the application, the geo-localization, customer behavioral issue etc.

Requirements:

Native level of Dutch

Fluent level of English (B2)

Previous experience in customer support would be considered a plus.

Passion for customer support, competitive and a risk-taker

At least a high school diploma or completed vocational training

European citizenship or work permit for Portugal

Benefits:

Accommodation provided by the company, bedroom for yourself in shared apartment

Expenses paid by the company: water, electricity, internet, cable TV and cleaning services once per week.

Refund of the initial flight ticket to relocate to Portugal

Two yearly flight tickets to your home country.

Private health insurance

Career development, and learning opportunities.

Salary: 1000 euros gross per month (12 payments per year).

Bonuses based on performance.

Social activities

Required language: Dutch