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Content Reviewer for Social Media Platform (German Speaker)

Trabajo de agente de centro de atención al cliente en Portugal

Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente.

Traducción de la profesión: Empregados administrativos › Empregados de atendimento ao público › Empregados que prestam informações ao cliente › Empregados dos centros de chamadas.

Descripción de la oferta de trabajo:

Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work within social media? Then continue reading!

Your responsibilities and impact as a  Content Moderator:

Validating all written content for a social media platform, confirming its accuracy and quality

Having the opportunity to share your ideas, in order to improve the quality of our work

Being part of a team that makes the world’s information more accessible and useful

Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality

Skills, qualifications and interests you need to succeed in this role:

A native level of German and at least a C1 level of English

Passion for customer service, content moderation, or technical support

Knowledge of the value and impact that a good customer experience can create

Being an attentive listener, comfortable and skilful at communicating with people

Being energetic, innovative and working proactively at a fast pace

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Lisbon for an international career and life experience

Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country

What is in it for you?

Type of contract: Unfixed term contract, 30 days probation period

Working hours: full time (40h/week), shifts 24/7 Monday to Sunday

Salary conditions: 850 € gross/month + performance bonus 120 € from 4th full month+ 200€ language bonus + 150€ permanent signing bonus + 3000€ signing bonus)

Help with acquiring the NIF and SSN

A relocation package of 400 euros per month for the first 4 months

Paid professional training

Fun and engaging company-wide initiatives

Excellent work culture

What should you expect from living in Lisbon?

A colorful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous cafe culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment

Your Future Company:

Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

Required language: German

País del trabajo: Portugal.

Número de puestos: 1.

Empleador: Jobs Europe AB.

Instrucciones para solicitar:

Oferta de trabajo obtenida del portal Eures, con fecha 19 de Abril de 2024, y con identificador de la vacante:28728804.

Ver las 740 ofertas de trabajo de Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente ofertadas.

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