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Community Operations Analyst - Chinese Mandarin speaker

Búsqueda de técnico administrativo de gestión/técnica administrativa de gestión en Irlanda

Clasificación del trabajo: Personal de apoyo administrativo › Empleados contables y encargados del registro de materiales › Auxiliares contables y financieros › Empleados de servicios estadísticos, financieros y de seguros › técnico administrativo de gestión/técnica administrativa de gestión.

Traducción de la profesión: Clerical support workers › Numerical and material recording clerks › Numerical clerks › Statistical, finance and insurance clerks.

Descripción de la oferta de trabajo:

With 2.26 billion active users each month, it is essential that an expert team of content reviewers are in place to skillfully manage mass amounts of uploaded material daily.

Main Duties:

- Assist client’s community and help resolve inquires;

- Investigate and resolve issues reported on client’s platform;

- Spot and scope scalable solutions to improve support of community of users;

- Enforce client’s Terms of Use by monitoring reports of abuse;

- Identify inefficiencies in workflows and suggest solutions;

- Escalate issues outside company policy to global team.

Essential Competencies:

- Strong personal resilience with the ability to operate in a pressured and fast paced environment.

- High adaptability and positive approach to challenges.

  - Ability to make decisions and to solve problems, effective Time management and Prioritization skills, working as part of a team and consistently achieving KPIs.

Candidate Experience:

- Fluent in Chinese Mandarin and English, alongside cultural understanding of the market.

- Flexible in working in a faced paced environment with different projects to work on.

- Degree/1+ years professional experience preferred.

Salary: €31,955.30 per annum (inclusive of shift allowance)

Location: Nova Atria, Blackthorn Road, Sandyford Business Park, Dublin 18

Hours: 37.5 hours per week Monday to Sunday (including Bank Holidays). Some weekend work is also required.

Shifts: Evening shift - 6.00 pm – 2:00 am

Contract Type: Permanent

Benefits: Free canteen onsite in client site during shift hours, Health Care & Extensive Training & Development. Free access to Covalen Group Scheme website, 24-hour Employee Assistance Programme (EAP), Wellness Programme, Tax Saver Scheme, Bike to Work Scheme.

País del trabajo: Irlanda.

Número de puestos: 1.

Empleador: Cpl Solutions Ltd.

Instrucciones para solicitar:

Oferta de trabajo obtenida del portal Eures, con fecha 01 de Julio de 2021, y con identificador de la vacante:2184975.

Ver las 21 ofertas de trabajo de Personal de apoyo administrativo › Empleados contables y encargados del registro de materiales › Auxiliares contables y financieros › Empleados de servicios estadísticos, financieros y de seguros › técnico administrativo de gestión/técnica administrativa de gestión ofertadas.

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