Client Care Coordinator. Dublin. Irlanda

We are seeking an enthusiastic, positive and highly organised person for the role of Client Care Coordinator, based in our Head Office in Raheny, Dublin 5.

This role involves working a hybrid shift 8am-12pm/4pm-9pm (from home - approx. twice a week) plus 1 weekend day per month (with additional remuneration)

Minimum Qualifications and Experience:

Must have at least 1 years’ experience working as a Scheduler/Coordinator in Homecare.

Must have the ability to work under pressure, have the ability to manage their own workload and work as part of a team.

Must be a pro-active, enthusiastic and energetic individual with strong communication, relationship building, problem-solving, organisational and decision-making skills

Must have excellent IT skills and excellent organisational and planning skills

Responsibilities of the role include:

Completing schedules and hours allocation for Care Team on a weekly basis using our Time management system.

Ongoing maintenance of client schedules.

Management of scheduling to ensure effective utilisation of staff.

Work with the Care Management Team to ensure appropriate carer is allocated to clients.

Manage sick leave and ensure cover is provided as required.

Participate in weekly team meetings.

Establish good working relationships with Care Team, Colleagues and Care Managers.

Assist and support the Care Managers.

Answer any queries from families or clients regarding their care.

Performs other duties as assigned.