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Service Receptionist. Irlanda
Oferta de trabajo de recepcionista en Irlanda
Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Recepcionistas (general) › recepcionista.
Traducción de la profesión: Clerical support workers › Customer services clerks › Client information workers › Receptionists (general).
Descripción de la oferta de trabajo:
Service Receptionist | Thurles, Tipperary | Full Time | €26,000 with room to move for the right candidate | Training will be provided
Are you passionate about delivering fantastic customer service and have a knack for organisation?
Then do not miss this excellent opportunity to join a dynamic team!
Join our client, who offers the complete Renault and Dacia range of cars and commercial vehicles, supported by a cutting-edge service and parts facility.
In this exciting role, you'll excel in managing customer service and repair requests with unparalleled efficiency, ensuring an exceptional customer experience every time.
You'll also have the chance to work with the team to organise and streamline the workshop to maximise productivity, engage in follow-up and prospecting activities to boost workshop volume, promote the sale of accessories and parts, and oversee the reception area, including handling phone inquiries.
Are you the right person for the job?
Main Dealer experience preferred
2+ years' experience in a busy garage/workshop
Excellent organisational skills and attention to detail
Ability to work to deadlines and under pressure
Punctual and reliable
What will your role look like?
Greet customers, address their queries, and handle incoming calls
Schedule appointments, plan arrival times, and manage customer details
Establish onward travel arrangements, notify customers of pick-up points, and organise loan car insurance
Load the workshop using the ADP/CDK/Kerridge System, monitor progress, and ensure delivery times are met
Promote accessories and clothing, complete repair orders, and inform customers about prices and delivery times
Conduct follow-up calls, provide updates on goodwill claims, and maintain customer contact systems
Maintain customer records, answer correspondence, and file workshop documentation
Type letters, quotations, and emails; process change of ownership and used car warranty paperwork; register cars, arrange NCT appointments
Write up estimates, process job cards, and organise sublet invoices
Maintain high standards in customer contact areas
Understand and follow the manufacturer's warranty requirements and ensure proper documentation
Your data will be handled in line with GDPR.
País del trabajo: Irlanda.
Número de puestos: 1.
Empleador: Talent Finder.ie.
Instrucciones para solicitar:
Oferta de trabajo obtenida del portal Eures, con fecha 11 de Julio de 2024, y con identificador de la vacante:2345754.
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