Seller Engagement Manager, EU 3P Expansion (m/f). Luxemburgo

Seller Engagement Manager, EU 3P Expansion

Job ID: 2704136 / Amazon EU Sarl - A84

DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history.

The EU Expansion Team is seeking a Seller Engagement Manager to play a pivotal role in driving the adoption and success of our Partnered Carrier Program [PCP] across 5 European marketplaces. This is a crucial position that will be responsible for owning the PCP adoption goals, developing robust reporting and analytics, and running tailored seller engagement initiatives to maximize the program's impact. If you have a demonstrated track record in driving seller growth, a data-driven approach to problem-solving, and a customer-centric mindset, we encourage you to explore this exciting opportunity further.

Key job responsibilities

• Be accountable for driving PCP (Partnered Carrier Program) adoption in EU Expansion marketplaces (Netherlands, Sweden, Belgium, Poland, Ireland)

• Create and own PCP adoption goals and initiatives to drive PCP/FBA engagement for local Sellers in EU Expansion marketplaces

• Develop comprehensive PCP reporting and tracking tools for EU Expansion and Export destinations

• Send monthly updates on PCP progress to key business stakeholders

• Analyze PCP rate competitiveness, propose promotional strategies, cooperate with Partner Teams to improve PCP competitiveness and Seller experience

• Cooperate with local recruitment teams to gather Voice of Seller feedback on PCP features and needed improvements

• Own PCP Seller education and communications: design and coordinate all PCP-related mass communications for 3PX Sellers, prepare educational materials and FBA engagement initiatives for local recruitment teams

• Cooperate with EU4 countries and other Expansion Marketplace regions on PCP roadmap and adoption initiatives

• Support the launch of new PCP features and new shipping arcs to EU Expansion marketplaces and Export destinations

• Analyze data to identify and address seller experience gaps and program-related challenges

• Support other incentive programs focused on FBA adoption

About the team

Amazon's seller marketplace is home to more than two million small businesses, individual sellers and household names who reach tens of millions of potential customers. Today more than 50% of worldwide purchases from Amazon's sites are made from third party sellers. EU 3P Expansion is at the forefront of building and scaling our marketplace business across our youngest stores in EU.

BASIC QUALIFICATIONS

- English language written and speaking

- Bachelor's Degree in Economics, Engineering or related degree required. Post-graduate education is recommended.

- 0-3 years of working experience in marketing, management consulting, product management or sales

- Excellent written and verbal communication skills; able to explain complex concepts simply

- Strong analytical skills (including advanced excel and database analysis)

- Ability to drive successful projects with a wide range of people at all decision-making levels.

- Experience solving analytical problems, either in professional experience (data analysis) or education Ability to thrive in an ambiguous environment

- Highly organized and results oriented

PREFERRED QUALIFICATIONS

- Good knowledge of SQL

- Demonstrated experience in driving adoption and growth of FBA (Fulfillment by Amazon) programs and products

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.