Vacante de agente de centro de atención al cliente en España

Experience the power of a game-changing career  

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  

If you’re looking to grow and be inspired, as a Sales Manager in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in the tech industry.  

Career growth and personal development  

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  

What you will do in this role  

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

What you’ll experience with us

As a Sales Manager in our team, you will:

- Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations

- Lead and coach team members through strong call coaching of their customer sales calls

- Lead team to meet and exceed team targets

- Document coaching outcome and agreed next action

- Accurately assess risk and identify exceptional performance plans

- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy

- Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles

- Assess team capability & build talent pipelines where needed

- Spend time learning your team’s capabilities & actively build talent pipelines

- Be able to design and set productivity and sales targets/quota in line with market trendsYour qualifications  

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  

Concentrix is a great match if you:

- Are native or proficient in English, Dutch is a plus!

- Have 3-6+ years of technology related sales or business development experience

- Have experience working within a partner ecosystem and technical sales environment preferred

- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required

- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred

- Fundamentals certification required

- Understand cloud deployment and adoption planning

- Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology

- Bachelor's degree required

- Major or minor in computer science, mathematics or engineering

- Proven track record of outstanding performance and achieving goals

- Exceptional interpersonal as well as verbal and written communication skills

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  

What’s in it for you  

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  

In this role, we offer benefits that help support your unique lifestyle:

-Full-time contract: Monday to Friday 09:00 to 17:30

- Salary: On target earnings between 30,000 - 49,0000 euros gross/year

-Great office location in Benalmadena

-Friends hunting (referral) bonus

-Full paid training about the company and the project you will be working on

-Career development program, specialized courses and

Experience the best version of you!  

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  

Concentrix is an equal opportunity employer  

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

RRQ24-005333-1-EMEA

Required language: English