Sales Advisor (Hardware Building) - Senior Position

As  Sales Advisor - Senior Position you will be responsible for providing  advice and solutions to meet customer needs in the business while providing prompt and professional service to our customers, build trust with our customers and represent the company with a positive image.  You will be responsible for managing pricing in Hardware and Building and provide support to employees in the Hardware and Building Areas.

This full-time role requires you to collaborate with colleagues, customers and other industry partners to develop and grow the business in your area

Duties include:•Deal with Customer Service issues in a timely and proactive manner providing an authentic customer experience and technical sales support.

Build strong relationships with customers in order to understand their requirements and provide technical expertise to deliver the appropriate products.

Deal promptly with all customer queries and provide advice on products with a continual view to generating sales leads

Provide accurate and relevant product information to assist customers in buying choices.

Collaborate with team members, and departments to maximize sales and develop customer relationships.

Manage supplier pricing with a focus on increasing sales and margin through negotiation with suppliers

Liaise with suppliers in maintaining efficient stock levels.

Support the maintenance of shop merchandising, layout and stock levels so as to maximise sales, customer satisfaction, appearance and image.

Implement advertising and promotional activities as required.

Manage pricing, costs, returns, special offers, promotions and all other factors affecting the profitable performance of the Hardware/Building Products.

Control and manage all suppliers of goods under your remit in terms of quality, returns and credits.

Manage cash and payment systems in accordance with company procedures and policies.

Maintain accurate records of customer engagements and sales activities.