Búsqueda de Gerentes de restaurantes en DEVON (Reino Unido)
Clasificación del trabajo:Directores y gerentes : Gerentes de hoteles, restaurantes, comercios y otros servicios : Gerentes de hoteles y restaurantes : Gerentes de restaurantes. Managers : Hospitality, retail and other services managers : Hotel and restaurant managers : Restaurant managers.
Descripción de la oferta de trabajo:
Job Purpose: Provides a pleasant dining experience by maintaining ambiance; helping out with table preparation and food delivery; building and maintaining customer rapport; recommending menus; controlling costs; supervising staff. Duties: * Maintains safe, secure, and clean environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations. * Accomplishes restaurant human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures. * Meets restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements. * Meets restaurant financial standards by monitoring expenditures; identifying variances; implementing corrective actions. * Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service. * Maintains customer service by helping wait staff with table preparation and food delivery. * Builds customer rapport by establishing relationships with regular customers; greeting customers; interceding in misunderstandings and differences between wait staff and customers; resolving complaints. * Recommends menus by listening to customer complaints and suggestions. * Controls costs by minimising waste. * Updates job knowledge by participating in educational opportunities; reading professional publications. * Accomplishes restaurant goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: People Management, Foster Teamwork, Giving Feedback, Customer Service, Developing Budgets, Self-Motivated, Multi-tasking, Resolving Conflict, Food Sanitation, Coaching
Servicio de empleo de origen:Department for Work and Pensions, Public Employment Services, United Kingdom.