Program Manager, GTS Field (m/f). Luxemburgo

Program Manager, GTS Field

Job ID: 2793951 / Amazon EU Sarl

DESCRIPTION

At Amazon, we are always exploring new opportunities to shape our global transportation business. As a Programme Manager, you'll be an essential part of innovating and transforming our transportation processes. You'll be taking the lead on the design and launch of new programmes for our customers to ensure they receive their packages on time, at the highest speed, and lowest cost. You'll also oversee programmes that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities

- Launch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverables

- Use data to understand operational challenges and create continuous improvement initiatives

- Work with a variety of other Amazon departments to identify and leverage best practices

- Within a program environment, lead a multidisciplinary team in overcoming challenges and drive progress

- Manage stakeholders and internal processes, and define standards

A day in the life

As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You'll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you'll identify exciting new opportunities and will take the lead when it comes to designing their implementation.

You'll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team's success.

About the team

GTS, or Global Transportation Services, are the team responsible for ensuring that the different transportation steps of a package are aligned and optimized. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions.

BASIC QUALIFICATIONS

- Bachelor's degree

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- Experience in program or project management

- Experience working cross functionally with tech and non-tech teams

- Experience in defining and implementing process improvement initiatives using data and metrics

- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- Experience in driving end to end delivery, and communicating results to senior leadership

- Experience leading process improvements

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

- Low to medium knowledge on Python and other programming languages

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