Pool Balancing Management (Betriebswirt/in (Hochschule))

Stellenangebotsbeschreibung:

The Pool Balancing Manager (PBM) is responsible for:

- Act as central contact to assigned customers and towards internal LHT interfaces for all matters regarding the return of material

- Evaluate customer feedback for material returns and process content into LHT systems

- Monitor customers material account, perform quality checks and keep bookings current

- Conduct analysis and cross check between LHT and customer material booking data

- Ensure synchronous material booking status with customer data and returns

- Develop customers to avoid material overstock and late return of material. Identify failures, develop measures and track effectiveness for optimization

- Monitor processes independently according to guidelines and procedures

- Support process improvement

- Work with various systems, such as SAP, t/track, etc.

- Work in accordance with component service contracts and LHTs Quality Management System

- Perform support functions and deputized duties as directed

- Handle special assignments and projects

Ihr Profil:

The ideal Pool Balancing Manager (PBM)   should meet the following requirements:

- A-level/High School Diploma or equivalent level of education

- University degree or degree from higher education institution

- Experience in technical customer service, logistics and/or material management, preferably within aviation industry

- Advanced economical and technical knowledge

- Proficient in customer service, logistics and/or material management

- Fluent English and Spanish, both written and spoken

- German language knowledge - nice to have

- Expertise in IT systems (MS Office, SAP R/3)

- Knowledge in aviation related IT systems (e.g. AMOS, TRAX, SAP Business Integrated Warehouse)

- High level of service ability and customer orientation

- Strong analytical skills and ability for structuring/planning/disposal of complex Workflows

- Clear oral and written expression

- Excellent communication and interpersonal skills

*Must possess a legal work permit in Spain

- Company may provide relocation assistance

Lufthansa Technik is the world's leading provider of maintenance, repair, overhaul and modification services in the aviation industry. With more than 22.000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers around 800 customers around the world a complete range of aircraft technology services.

The fascination for flying is what connects us all. In front of the engine or behind the laptop, in logistics or on the smallest individual part. We make aviation safe, rethink it – and still keep our feet on the ground. Because only when every move is perfect and we discover innovative possibilities even in the smallest detail, we are proud. We believe in the potential of the individual. And in the fact that this potential grows best in the community. Our diversity makes us strong and allows us to stand out together.