Ops Associate (m/f). Luxemburgo

Description des tâches:

1 - Client relations:

You will assist, advise and respond to enquiries from investors and customers. This is a key aspect of the role as we deal with complex issues for demanding audiences. This requires a perfect command of administrative matters as well as a broader knowledge of accounting and legal issues.

You will help our customers (start-up founders or fund managers) to ensure a smooth onboarding and vehicle creation process and to support their investment related enquiries.

You will also interact with our customers' customers, the investors investing in their opportunities, on their questions.

This is a broad scope of work, as we have, to date, investors from 60+ nationalities including several billionaires.

2 - Manage operational and administrative tasks :

You will be responsible for all administrative matters, from company creation and monitoring companies to KYC checks. This include:

Legal incorporation of vehicles,

Managing partnerships (e.g. banks, notaries, domiciliation services)

Investor compliance checks

Improving processes to carry out all of the above operations

Challenges

The key challenges you will face are :

Fast timelines - we aim for less than a week from start to finish of an investment

Challenging clients - you will be interact with top European investors and founders

Large amount of documents

Complex processes in a highly regulated environment

Multiple stakeholders to manage (bank, investors, incorporation office, …)

Études:

Niveau d'étude demandé egal Master (Bac+5)

Métier / domaine de formation:

Opérations

Autres compétences:

aucune