Manager - Partner & Client Services (m/f). Luxemburgo

Your role – Are you ready for a challenge?

Your responsibilities will be as follows:

    Acting as one of the first points of contact for our high-quality distribution partners, such as financial institutions, family offices, tax lawyers, estate planners, etc.;

    Providing a world-class service by means of close follow-up, very efficient communication and a high level of pro-activity;

    Leveraging on service excellence to strengthen relationships with partners and achieve long term positive cooperation;

    Developing and implementing service improvement initiatives;

    Proactively providing regular updates and reports to management and team;

    Taking independent ownership of projects ensuring quality of content delivery within deadlines;

    Coaching and developing junior team members;

    Be independently able to engage team members to achieve high performance levels;

    Ensuring performance objectives are achieved;

    Contributing to growing the business.

Your profile – Have you got what it takes to become our Manager – Partner & Client Services?

    More than 10 years of experience in a similar role gained within the financial/insurance sector;

    Excellent communication skills: being able to build effective relationships and adapt communication style to the counterparty, always in a professional manner;

    Experience in Managing a team of people

    Ability to listen to other opinions as well as being confident of your own and find balanced solutions;

    Team player with excellent interpersonal and communication skills;

    A mature person capable of working independently and able to demonstrate a high level of initiative and problem-solving capabilities;

    Possess drive, influential and persuasive skills as well as the ability to achieve results through working in a logical and systematic manner;

    Flexible and adaptable you will enjoy challenging situations in a changing environment;

    Fluent in English, fluency in the European languages of our core markets would be beneficial.