Lufthansa Group Duty Manager (Duty-Officer). España

Stellenangebotsbeschreibung:

The Duty Manager is responsible for:

- Establishing relationships with premium customers and facilitating the recognition of top customers (LHG in discussion)

- Acting as customer care ambassador

- Conducting daily flight supervision

- Being present frontline, wearing a LHG uniform, and monitoring performance of all suppliers involved

- Contributing proactively to the development and modification of procedures, respecting defined carrier's rules and regulations

- Collaborating with the Station Manager in the general organization of the station, including but not limited to IT, system accesses, accounting, filing, training, database and reporting tools

- Providing safety and security in area of responsibility according to the authority and airlines requirements

Ihr Profil:

The ideal Duty Manager should meet the following requirements:

- Bachelor's degree required

- Minimum 2-3 years of work experience on the airport or ground handling and a minimum of 1 year of demonstrated leadership experience, e.g. duty manager or supervisor

- Excellent written and spoken English and Spanish language skills required

- Knowledge of German language desirable

- Willingness to travel

- Must be willing to work shifts

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application.

The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home market. It plays a leading role in its European home market. With 96,677 employees, the Lufthansa Group generated revenue of EUR 35,442m in the financial year 2023. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and the other companies and Group functions.