Order Handling Specialist, ABB Oy, Vaasa. Pohjanmaa

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

We are looking for an Order Handling Specialist to join our team at ABB Oy, Electrification Services in Vaasa. In this role, you will be responsible for order handling and related customer service for assigned customers on a country responsibility level together with a close team of colleagues that can support you in your development.

Our culture and benefits reflect our values: courage, care, curiosity and collaboration. The most appreciated benefits according to our personnel are at the moment e.g. an annual performance bonus, employee share acquisition program, continuous learning opportunities, bicycle and other wellbeing and family benefits. We have a hybrid working model.

Your responsibilities:

- Taking responsibility for customers and order handling on specific country areas assigned to you

- Providing excellent customer services by cooperating and directly interacting with the customers to ensure smooth sales processes

- Handling sales support tasks in collaboration with internal stakeholders, such as sales and manufacturing

- Order handling; including processing incoming orders, updating orders in the system and creating related documentation

- Development of order handling related IT systems (SAP and Business Online) and processes

- Supporting with training of new colleagues

Your background:

- A B.Sc. level degree from a relevant field, such as Business Administration, Industrial Management, International Business or similar

- A few years' of relevant experience in order handling and working in a customer interfacing role

- Good knowledge and experience with SAP and MS Office programs

- Fluency in English and Finnish, both written and spoken

- Good teamwork and collaboration skills with the ability to take on independent responsibilities

- Customer-focused mindset and ability to respond quickly to customer needs

- Ability to work efficiently in a fast-paced production environment

More about us:

Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world's demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification

In Finland, ABB has about 5000 employees, making it one of the biggest industrial employers in the country. ABB Finland serves its customers in over 20 locations and has production sites in Helsinki, Vaasa, Porvoo and Hamina. As a global company, we're also able to offer international job opportunities.