Oferta de agente de centro de atención al cliente en España

Looking for something new and different? Want to work in a place where the sun shines 300 days a year? Then you're in luck! We are currently looking for Swedish-speaking Live Shopping Experts in Barcelona. In this role, you'll engage with customers via a cutting-edge video call service. Keep reading to learn more about this amazing opportunity!

About the role

Join an exciting and innovative project for a global tech brand in Barcelona, delivering top-notch customer service and sales support through video calls. The role has three main parts:

Video shopping: provide a great shopping experience by responding to, influencing, and converting customer sales inquiries through one-way video calls, while delivering excellent customer service.

Content creation: participate in live and pre-recorded video content. You will help with scriptwriting, translating, and brainstorming to shape the project’s direction.

Call centre support: assist with inbound calls and administrative tasks in the call centre when needed.

We are looking for candidates that have a positive attitude, are comfortable on camera, and represent the brand well. With over 100 products in the showroom, it’s advantageous if you are passionate about technology and driven to become a product expert.

What makes this job unique?

You’ll be working for an international company with almost 125,000 passionate employees across 58 countries who thrive on making a difference for the world’s most exciting brands. They believe moving abroad is one of the bravest decisions you’ll ever make, so they are there for you. Simply let them know which challenges you face in relocating to Spain, and they will find the best way to support you in getting there. Whether it is related to accommodation, transportation, storage, or any other aspect, your personal recruiter can talk you through the available options.

The same applies to documents. They offer support to help you obtain the initial documents necessary to work. Settling in is easy and fast – all you need to do is go to the ID card (NIE) office, social security office, and a bank. They can even make the appointments for you through an expedited service, so you can get all the necessary working documents on the same day.

If you’re excited about this opportunity, apply now!

What do you get?

You will receive €500 to help with your relocation costs, such as flight ticket or accommodation costs.

An annual gross salary of €20,000 for 40 hours a week.

Salary benefits of €3,000 per year.

You will receive a monthly food card of €80 per month.

You will get organisational help e. g. with registration and banking.

A permanent contract.

You will have 23 days of paid vacation each year. There are also 14 national holidays in Spain. If you have to work on those days, you’ll get paid double.

There are also career development programs and specialised courses available.

Career opportunities within the company.

Free weekly social events and after work.

What's required?

You have native Swedish language skills (written and spoken).

Excellent English language skills (written and spoken).

You are available for a minimum of 12 months.

You’re at least 18 years old.

You have a positive attitude and are comfortable on camera.

Ideally, you have previous experience in customer service and/or sales, coupled with a passion for technology.

Required language: Swedish