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Join us in Lisbon as a Danish-speaking Customer Service Champion!
Empleo de agente de centro de atención al cliente en Portugal
Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente.
Traducción de la profesión: Empregados administrativos › Empregados de atendimento ao público › Empregados que prestam informações ao cliente › Empregados dos centros de chamadas.
Descripción de la oferta de trabajo:
Pack your sunscreen and join the customer happiness squad in sunny Lisbon, Portugal’s dreamy capital! Work with top dogs like Microsoft, Spotify, Expedia, Nespresso, and more, spreading joy to your customers. It's like living in paradise – with a paycheck!
About the position
As a customer service expert, you’re the hero who swoops in to save the day with your friendly vibes, whether it’s via email, social media, or the good old telephone. You’ll be getting top-notch coaching and training that’ll transform you into a customer query-solving ninja, guaranteeing those happy customer moments. And guess what? While you’ll be charming customers in Danish, you’ll be mingling with your international colleagues in the universal language of English. Get ready to sprinkle some magic into customer interactions! ✨
Get ready to soak up the sun and savour the sights in Portugal!
Once you’ve secured your flight ticket (which, by the way, will be refunded!), your new colleagues will be eagerly awaiting your arrival at Lisbon airport. They’ll whisk you away to your new cosy place, where you’ll be greeted with open arms. Not only will they help you navigate the ins and outs of city life, but they’ll also lend a hand with all that pesky paperwork – think health insurance, taxes, and banking woes. Plus, you’ll have the chance to brush up on your Portuguese with a complimentary language course! So, get ready to start this exciting adventure and soon enough, you’ll be chatting away like a local pro! Obrigado, Portugal!
Enjoy the laid-back lifestyle in Portugal
Lisbon, the sunshine capital of Europe, is where the fun never stops! People of all ages gather on the boulevard, sipping drinks, catching rays, and swaying to live music. And if you’re into surfing or fancy trying your hand at kitesurfing, you’re in for a treat with free lessons on offer.
But Lisbon isn’t just about soaking up the sun; it’s also a vibrant hub of art and culture. From quirky cafes to bustling markets, the city is bursting with creativity. And the best part? You don’t have to break the bank to enjoy a good meal or a glass of wine here, unlike in some other places (*cough* Denmark). So, what are you waiting for? Portugal is calling, and it’s time to answer the call of adventure!
What do you get?
Your flight will be refunded once you have completed your training (you will receive this refund together with your first salary).
Shared housing will be made available to you. You get a private room and share common areas such as the kitchen etc. with others.
A monthly gross salary between €1,296.12 - €1,556.06.
Collection at the airport.
You receive an annual return flight to your home country.
Assistance with administration, such as opening a bank account, taxes and private health insurance.
Paid training: You will receive €128.40 per week.
An international company culture with many activities such as Friday movie nights, company dinners and much more.
Take the opportunity to take a free Portuguese course, kitesurfing lessons, cooking classes and much more!
Interesting career opportunities.
An unforgettable experience for life!
What is required?
Fluent Danish (both orally and in writing).
Reasonable level of English in writing and speaking.
High school diploma or equivalent.
Flexibility (shift work).
Available for a minimum of 12 months.
At least 18 years old.
Portuguese language skills are not required for this position.
Interview process
Apply
Click the application button to sign up and fill in the form. Don't forget to attach your CV.
Expect a call from us
This happens faster than you think, so keep an eye on your phone! We will then give you more information about the vacancy and of course we want to get to know you better.
We pass on your information to our client abroad
After your phone conversation, we will work with you to decide if the job is right for you. If this is the case, we will pass on your data to our customer abroad.
Interview with the client
The client's recruiter will schedule an initial phone call with you. This is followed by a video call with the project manager. During these calls, they will check your test results, talk about your motivation and discuss your skills. Make sure you show your best behaviour and appear motivated!
Receive the result of the interview
Once all steps have been completed, we will contact you, hopefully (fingers crossed!) to deliver the good news that you have been hired!
Start your new job in Lisbon
Throw a party because you've landed this amazing job!
Required language: Danish
País del trabajo: Portugal.
Número de puestos: 1.
Empleador: Jobs Europe AB.
Instrucciones para solicitar:
Oferta de trabajo obtenida del portal Eures, con fecha 25 de Junio de 2024, y con identificador de la vacante:28916072.
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