IT Technician. Mid-East. Irlanda

Assist with new software installations in conjunction with the participation / knowledge of the Local Systems Administrator

Develop a full knowledge of all company Information Systems.

Actively develop documentation for the IT knowledge base.

Carry out standard PC Tech Duties, backups, data recovery and user admin (passwords, new users etc.).

Configure IT and Communications Hardware as required.

Ensure IT security policies in accordance with company accreditation are followed and upheld at all times.

Install and configure software and drivers.

Ensure security updates and patches are up to date on all hardware.

Assist in resolving emergency issues that occur outside of normal working hours.

Participate in scheduled system maintenance and upgrades outside of normal working hours as required.

Participate in IT projects as directed by CEO.

Role will be based onsite in Dunshaughlin, however, travel to other sites may be necessary, with onsite support being required at all times.

Person Specification

Essential Education

Leaving Cert

Certificate in IT Discipline

Microsoft 365 (Desirable)

Essential Experience

Experience in user support

Experience of network systems.

Experience of Test laboratory Systems

Personal Characteristics

Good Team Player

Self-Motivated

Target oriented

Skills

Ability to troubleshoot

Ability to prioritise

Problem solving

Good Documentation skills