IT Support Specialist (m/f). Luxemburgo

Your Role

- Responsible for installation and configuration of users Devices (Windows 10/11, IOS).

- In charge of User access management and profile creation

- Perform incidents resolution and follow-up, problems identification, analysis, and customer support.

- Participate in continuous improvement of the overall production environment and propose improvements where required.

- Keep a high level of technical awareness within the assigned area of responsibility.

- Participate to IT related projects.

Your profile

- Degree in computer science.

- At least 2 to 3 years of relevant work experience in IT support Team

- Experience with Access management.

- Excellent knowledge of Systems: VMware vSphere/VSAN/ESX, Windows 10 / Office 365, Windows Server 2019/2022, Active Directory, Entra ID, Intune, Power shell and scripting languages.

- Excellent verbal and written communication skills.

- Knowledge of ITIL framework and ITSM Tools

- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

- IT passioned, highly motivated, organized, autonomous with a critical mind and a strong desire to improve things.

- Fluency in French and English. Any other language would be considered as an additional asset.

We offer you

The ability to acquire and develop an experience that will ensure a career in an expanding environment;

A growing company with many interesting IT projects and new technology deployments;

The opportunity to join a human sized international group and friendly environment that can give relief to your skills and satisfy your intellectual curiosity.