IT Field Services Engineer. España

IT Field Service Engineer

Fulltime, Home and Office based in Barcelona, Spain.

We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don’t just take our word for it: we've been voted the top place to work and recognized by Investors In People, Flexjobs, and Forbes.

The Field Services Engineer administers, tests, implements, troubleshoots, and maintains Infrastructure architectures to include all related Information Systems and their components. They provide 2nd level support for Information System related issues, including its relative subcomponents. They will evaluate, test, and contribute to recommendations on Information Systems and their impact on existing system configurations. You will research and resolve moderately to highly complex technical problems.

As an IT Field Service Engineer, you will

Support Windows Client Administration

Be the Microsoft Endpoint Manager

Have MS Active Directory and MS Office 365 knowledge

Support internal customers with technical questions and support issues

Focus on Installation, relocation, or maintenance of hardware (primarily endpoints)

Plan, coordinate, and execute office openings, moves, and closures

About you

Prior technical experience in a 24 x 7 IT environment

Good communication skills, oral, written and presentation

Effective troubleshooting and problem-solving skills

Excellent customer service skills

Required language: English