Head of Brand Experience (all genders) (Informatiker/in (Hochschule))

Stellenangebotsbeschreibung:

Act as a catalyst and driving force behind an innovative service and brand experience for Austrian Airlines, contributing to the company's success.

- Conceptualizing and developing a worldwide brand strategy for Austrian through 2030 to ensure and enhance the brand's attractiveness.

- Ensuring the standardization of all relevant brand and design elements across all key touchpoints, as well as the implementation of consistent rules, standards, and guidelines.

- Developing a global brand and design strategy, as well as leading the Austrian brand in the short- and mid-term.

- Leading major projects "Lounge Terminal South Expansion," "Boeing 787-9 Phase-in," and "Austrian Uniform."

- Overseeing the conceptual development and evaluation of projects with strategic importance to the brand, as well as manage change processes with long-term significance.

- Driving the strategic development of global positioning, brand image, corporate identity and design, and a value system for the Austrian brand, ensuring holistic brand management and brand perception both internally and externally.

Ihr Profil:

- Completed university degree (Master's) in Business Administration or a comparable field

- At least 10 years of professional experience in brand management, customer experience design, or agency work Extensive knowledge in strategic brand management & brand development

- Extensive knowledge in strategic brand management & brand development Profound experience in agency management and creating agency briefings

- High level of creativity

- Knowledge in data analytics and digital media

- Strong customer understanding

- Willingness to work & personal resilience

- Fluent in business German and English

- Unrestricted access to the Austrian labor market

Ready for take off? Austrian Airlines values your skills, motivation & unique qualities. Your nationality, gender or age don't matter to us. We bring people & cultures together, that´s what makes our work meaningful.

Discover a world full of possibilities. Make your professional dreams come true at Austrian Airlines. We are an open and warmhearted community where internationality and open-mindedness play a major role. Hospitality and service-orientation are our top priorities, we put people – our employees just like our guests – first. We are focusing on creating an inspiring working environment where everyone can feel at home. Together we can create unforgettable experiences and memories. Let’s #CreateJourneysTogether