Head of Brand & Communication (80-100%, all genders) (Brand-Manager/in)

Stellenangebotsbeschreibung:

- You lead the development and implementation of Austrian Airlines' long-term brand and design strategy

- You ensure a consistent brand and design presence throughout the entire customer journey

- You initiate and prioritize strategic projects that significantly enhance the customer experience

- You bring the brand positioning to life through a customer-centric marketing and dialogue strategy

- You design and implement an external communication strategy that strengthens Austrian Airlines' positive public image and ensure smooth corporate communication in daily operations as well as during crisis situations

- You analyze relevant global regulatory and political developments and ensure Austrian's interests are represented in areas such as transportation, competition, taxes, and social affairs

- You develop a consistent internal communication strategy for the entire company and organize and manage internal and external events

- You ensure that customer information is presented consistently and engagingly throughout the entire customer journey

Ihr Profil:

- You hold a Master’s degree

- You bring at least 10 years of experience in communication and brand management roles, ideally with hands-on experience as a spokesperson

- You have at least 5 years of leadership experience

- You are a strategic and analytical thinker who challenges the status quo

- You have experience in larger companies with renowned B2C brands

- You are highly resilient and ideally have experience in crisis communication with public attention

- You are a fully-fledged expert in agency management

- You have experience in designing processes and organizations and have successfully implemented digitalization projects

- You ideally possess a strong network in Austria's media and politics

- You are a German speaker and business fluent in English

Discover a world full of possibilities. Make your professional dreams come true at Austrian Airlines. We are an open and warmhearted community where internationality and open-mindedness play a major role. Hospitality and service-orientation are our top priorities, we put people – our employees just like our guests – first. We are focusing on creating an inspiring working environment where everyone can feel at home. Together we can create unforgettable experiences and memories. Let’s #CreateJourneysTogether