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Hair Color Customer Service Representative in Milan(German Speaker)

Oferta de empleo en Italia de agente de centro de atención al cliente

Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente.

Traducción de la profesión: Impiegati di ufficio › Impiegati a contatto diretto con il pubblico › Personale addetto all’informazione della clientela › Tecnici dei centri di informazione.

Descripción de la oferta de trabajo:

Are you passionate about the world of hair colors and beauty transformations? We're searching for a dedicated Hair Color Customer Service Representative to join our team in the vibrant city of Milan. In this role, you'll be the go-to expert for our valued customers, providing expert guidance and support in the hair color sector.

Your responsibilities and impact as a Hair Color Customer Service Representative will be:

Management of consumer requests relating to Information and Complaints through different channels

Providing excellent solution, service, product and beauty advice in a professional, precise and timely manner

Being in contact with other departments and redirecting related cases and issues to related departments

Skills, qualifications, and interests you need to succeed in this role:

Background in hair color

Sensitivity to cosmetics and luxury products (personal interest).

Exceptional communication skills, a strong sense of empathy, and a strong focus on ensuring customer satisfaction

A customer-centric approach, problem-solving abilities, and a collaborative mindset

Proficiency in the German language, with at least C1 level proficiency

Proficiency in English, encompassing written, spoken, and reading skills, at a minimum of B2 level

Proficiency in Italian is a desirable bonus

Competence in IT skills, including the ability to efficiently use tools for reporting interactions

Willingness to work flexible shifts

An interest in digital and social media

What’s in it for you?

Attractive compensation and comprehensive benefits package

Support for relocation

Secure permanent employment

Flexible shift options

A well-established multinational company offering a diverse, international work environment

Opportunities for internal career advancement

Experience the vibrant city of Milan, known worldwide for fashion, and access to Italy's natural beauty

Convenient office location with excellent access to public transportation

60% remote work flexibility based on project requirements, with a requirement to be located within 100 km of our Milan office while working remotely

A "Feel Good Program" aimed at enhancing the workplace and focusing on employee well-being and engagement

Your Future Company:

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, one of the world's largest cosmetics companies, they are currently recruiting a German speaker for their office in Milan.

Required language: German

País del trabajo: Italia.

Número de puestos: 1.

Empleador: Jobs Europe AB.

Instrucciones para solicitar:

Oferta de trabajo obtenida del portal Eures, con fecha 28 de Noviembre de 2023, y con identificador de la vacante:28265266.

Ver las 749 ofertas de trabajo de Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente ofertadas.

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