Guest Services Attendant. Lappi. Finlandia

Guest Services Attendant position available at Northern Lights Village Pyhä!The Northern Lights Village brand was born in 2016 and since then we have opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable resource.Our guests are truly international and so is our team, speaking all together 17 languages! About the JobWe are seeking a joyful, kind, and entertaining Guest Services Attendant to join the Northern Lights Village. In this role, you will primarily be driving, assisting with luggage, guiding guests to their safari start point, and responding to various inquiries. Your charismatic character will be essential in ensuring our guests thoroughly enjoy their stay. Key Responsibilities

Greeting guests upon entering

Assisting guests with their inquiries

Driving guests to / from the airport and cabins

Helping to arrange transportation for guests

Luggage handling

Assisting guests with getting their winter gear upon arrival

Keeping the Safari House tidy

Requirements

Experience as a Guest Services Attendant or a similar position

Fluent written and spoken English

Valid B drivers’ license

Excellent customer service skills

Ability to work effectively both independently and within a team

Beneficial Qualifications

First Aid Certificate

Previous experience as a wilderness guide

Knowledge of the local area

Multi-lingual capabilities

Background in hospitality service

What We Offer

Competitive salary

Opportunities for professional development and training

A positive and supportive working environment

Discounts across our properties and facilities

Pay, Duration and Benefits

Starts: October, Ends: March/April

Minimum 90 working hours per 3 weeks period

Hourly pay negotiated in an interview, according to knowledge and experience

Other benefits according to the collective labor agreement

If necessary, the resort provides accommodation in a shared room for          €250,00/month

How to ApplyBefore applying, please ensure you have the right to work in Finland.Please note that due to the high volume of applications, we may not reply to applications that do not fulfill the stated requirements. Should your application meet the initial selection criteria, you will receive a reply in early August at the latest.Are you ready to create unforgettable experiences for our guests at Northern Lights Village? Send us your application today!