German Travel Representative in Support of Booking.com

At SpeakIt we are searching for German speakers to work as Travel Representatives for one of the leading tourism platforms worldwide! The company is focusing on leisure, travel and tourism and it owns several travel agencies, hotels, cruises and retail shops.

Looking to build your career in the travel industry? Seize this opportunity and kick-start your career today!

Responsibilities

Receive and process incoming calls, emails and social media requests

Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner

Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole

Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries

Report technical issues, customers’ complaints and other problems

Requirements

Native level of German (oral and written)

Excellent command of the English language

Experience in the customer service sector will be consider as a plus

Computer literacy

Excellent communication skills and a can-do attitude

Quality focus and multitasking in a fast-paced environment

Ability to manage change and work under pressure

EU Passport

Benefits

Competitive monthly salary

2 extra salaries per year

Monthly performance bonuses

Remote work all over Greece

Health package

Equipment provided

The chance to work in a highly paced environment and grow professional

Only CVs in English will be reviewed.

Required language: German