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Customer Service Adviser. West. Irlanda
Vacantes de agente de servicio de atención al cliente en West (Irlanda)
Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de ventanillas de informaciones › agente de servicio de atención al cliente.
Traducción de la profesión: Clerical support workers › Customer services clerks › Client information workers › Enquiry clerks.
Descripción de la oferta de trabajo:
Customer Service Adviser
JJ Burke Car Sales is a family owned dealership specialising in exceptional cars and service since 1974. We are looking for an experienced Customer Service Adviser/ Administrator to join our team in Ballinrobe, Co Mayo, main Peugeot, Renault & Dacia dealer. This is a fast paced and busy role where you’ll take responsibility for your customers, acting as the main point of contact and offering support and guidance whenever they visit us to get their car serviced, or when they need help or advice with the upkeep of their vehicle.
Our customer service team really are at the heart of ensuring our world class service is delivered so it is crucial we acknowledge our customers, respond quickly and aim to get the service right first time and every time.
Role & Responsibilities:
Handling and accurate scheduling of appointments according to customers’ needs.
Liaising with customers and agreeing costs.
Finalising and explaining of invoices to customers.
Ability to promote our service range & promotions.
Understanding and implementation of manufacturer’s warranty policies & procedures & administration of warranty claims.
Quality control of vehicles prior to delivery to customer.
Control and implementation of necessary manufacturer’s standards and procedures.
Maintaining and developing relationships with customers.
Liaising with in-house body shop and workshop
Maintaining fluctuating workloads.
Candidate Requirements:
Have excellent communication skills and be organised at all times.
The candidate must have excellent customer service and be professional.
Must be motivated and driven to perform to the best of their ability
Must be flexible and able to work effectively as part of a team
Must have excellent attention to detail
Excellent computer skills are required.
Experience of working in a similar role would be an advantage.
Benefits:
Competitive salary
In-house and manufacture training will be provided
We recognise the hard work, flexibility, and commitment of our staff so we offer an industry leading benefits package. This includes competitive basic salary, enhanced and additional earning potential through commission or bonus.
As an Employer we strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels. So? What are you waiting for?
Full-time Permanent
39 hours per week
País del trabajo: Irlanda.
Región: West.
Ver 117 ofertas de trabajo en "West" (Irlanda).
Número de puestos: 1.
Nivel educativo: Educación primaria.
Empleador: J.J. BURKE CAR SALES LIMITED.
Instrucciones para solicitar:
Oferta de trabajo obtenida del portal Eures, con fecha 18 de Octubre de 2024, y con identificador de la vacante:2361475.
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