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German Advisor for a new project in Travel/Transport industry - Lisbon, ...

Empleos de Empleados de centros de llamadas en Portugal

Clasificación del trabajo: Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas.

Empregados administrativos : Empregados de atendimento ao público : Empregados que prestam informações ao cliente : Empregados dos centros de chamadas

Descripción de la oferta de trabajo:

Are you the one that we are looking for?

GermanAdvisor for a new project in Travel/Transport industry

Lisbon, Portugal

We are looking for a:

We are looking forfluent German speakersto become part of our clients Team in Portugal.

Your role,

- Meeting and exceeding Customer needs and discovering the best solution

- Identify and provide effective solutions for any issues

- Providing outstanding Customer service at all times

- Providing Support in their native language but also for our English-speaking customers on all channels

- Processing of bookings within the booking system of the company

- Communicating with Operators around the globe to process customer bookings

- Proactively identify opportunities when dealing with all client queries

Why Our Client?

Our Clientvalue,

- Customer Service experience (at least 1 year in a call centre or helpdesk position)

- IT skills from the previous role would be beneficial

- Experience to deal with demanding customers/ complaint handling

- A good communicator with excellent verbal and written use of their native and English language

- Good time management skills and organized with attention to details

For non-EU applicants, it is mandatory to hold a valid work permit

Tips,

- Take responsibility to ensure expectations are exceeded

- Enjoy offering exceptional customer service

- Team Player

- Able to manage own time and work towards set agreed targets independently

Will be your key to success!

We offer you,

- Starting schedule from 1 pm to 10 pm (Sunday to Thursday)

- Competitive salary (14 monthly payments per year)

- Language bonus (14 monthly payments per year)

- Monthly performance bonus

- Monthly meal allowance

- Relocation Package (travel + 3 accommodation months)

- Helps to find accommodation in Lisbon

- Great office location with easy access by public transport

- Recognition program for referral friends

- On-site kitchen, fresh fruit twice per week, and vending machines with employee discount

- Private Healthcare + Dental insurance (after 6 months)

- English speaking Doctor on site

- Initial training fully paid by our client and included in the contract

- Regular Careers Opportunities based on your internal job performance, including the management position

For non-EU applicants, it is mandatory to hold a valid work permit

Are you one of those who have these skills?

What we expect (preferred):

- Customer Service experience (at least 1 year in a call centre or helpdesk position)

- IT skills from the previous role would be beneficial

- Experience to deal with demanding customers/ complaint handling

- A good communicator with excellent verbal and written use of their native and English language

- Good time management skills and organized with attention to details

You match with the first part. We hope that you apply today!

About Our Client

Challenge yourself!

Our Clientis happy to be the company where you can develop your talent in a high-energy multicultural environment.

Our clientsCustomer Support will boost your knowledge in worldwide leading brands’ strategy, customer behavior, and market knowledge for life.

Contact:

Contact us for more information regarding the position or send us your application:

Recruiter

Johan Röhl

johanworkinternational.se

Recruiter

Emilia Holländer

workinternational.se" rel="nofollow">emiliaworkinternational.se

Recruiter

Janette Heweling

workinternational.se" rel="nofollow">janetteworkinternational.se

Project Manager

Viktor Strömberg

workinternational.se" rel="nofollow">viktorworkinternational.se

46 (7) 336 633 97

País del trabajo: Portugal.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Tipo de contrato: Jornada completa.

Empleador: Lansera AB.

Instrucciones para solicitar:

Identificador de la vacante:8461330.

Ver las 842 ofertas de trabajo de Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas ofertadas.

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