Fund Life Cycle Agent - Transfer Agent – CDI - (M/W)

Mission: An Agent in the Fund Lifecycle Team (FLC) Team reports directly to the FLC Manager and is responsible for the daily management, supervision and implementation of fund events & projects associated with any transversal requirements, as they cases may occur.

Tasks and responsibilities:

An agent of the FLC Team provide a high level of client service for high level of client satisfaction. Its tasks and responsibilities:

• Delivery of the BAU services to our clients in line with the various SLA / Operating Memorandum

• Internal and external audit coordination

• Production of client KPI and Quality charts

• Oversight and Control Matrix for outsourced activities

• Involved in projects impacting the FLC team

• Review of existing tasks and assess where these could be improved or rationalize

• Ensure follow-up through on-boarding events (new Set-up, liquidation, merger, transversal products, on-boarding meetings)

• Fund Setup & Maintenance

• Commission Setup & Maintenance

Required profile Operational skills

• Advanced level of English; intermediate level of French

• Good operational background in Fund Distribution Services (Transfer Agency)  

• Excellent Technical knowledge of Fund Distribution Services systems (MFGI, RIS, BI, EXP etc)

• Good working use of Microsoft Office

Behavioural skills      

• Conscientious and accurate working attitude  

• Have a positive attitude towards internal policies, procedures and controls

• Demonstrate and Maintain a Team Spirit

• Autonomy and proactivity        

• B level role

• Position submitted to phone recording

• Position not submitted to MiFID II