Fitbit Customer Support Specialist with Dutch and English - Sofia (Bulgarie) M/W/X

As a Fitbit Customer Support professional with Dutch, you'll embark on a rewarding journey where you'll:

• Deliver exceptional assistance to our users through tickets and calls
• Provide solutions to everyday device use questions on a case-by-case customer-oriented approach
• Play a crucial role in identifying emerging issues and bugs and communicating them to your supervision team for a swift resolution
• Collaborate with an amazing team of customer-friendly colleagues from diverse international backgrounds

What we're looking for:

• Fluent Dutch language skills (B2 or higher)
• Solid command of English (B1 or higher)
• Basic understanding of iOS and Android OS features
• Demonstrated empathy, and understanding of the needs of our users to provide the best possible support
• Desire to contribute to the team's success, going above and beyond to assist customers
• A result-oriented mindset, striving for personal performance excellence
• Long-term employment commitment, as we value dedication and lasting professional relationships

In return for your hard work and dedication, we offer:

• Relocation assistance
• Flexibility in working hours, ensuring a healthy work-life balance
• Fully paid training to equip you with the knowledge and skills necessary for success
• A stable job with great opportunities for career development and growth
• Attractive salary package
• Additional health insurance to safeguard your well-being
• A wide range of 50+ benefits and services to choose from, tailored to suit your individual needs
• An international working environment, fostering diversity and cultural exchange
• Ongoing support and learning opportunities to enhance your professional journey
• Employee referral bonuses, recognizing your efforts in expanding our talented team

We care about the well-being of our employees, invest in their future growth, encourage fun and team-building initiatives!

Does it sound like the perfect job for you? APPLY NOW!