Engagement Manager (German-speaking) On Site - Cloud Solutions MI02 (Callcenteragent/in)

Stellenangebotsbeschreibung:

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as an Engagement Manager in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As an Engagement Manager on our team, you will:

• Provide concierge support for pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.

• Be the first contact point, deliver a strong first impression and set the foundation for long term partner relationship.

• Define reason for call talk track – designed for consistent repeatable execution.

• Product/Offering focus – focuses on offering specific to target audience.

• Execute on structured multi-channel (call, email, social) outreach cadence.

• Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience.

• Position competitive offerings and solutions in the context of customer needs and experiences.

• Collect feedback from customers and articulate it back to the business: “Voice of Partner”.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

- Are bilingual or proficient in German plus fluent in English

- Have 1-2 years’ experience in IT sales with a proven track record of success and/or sales account management or customer management experience

- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.

It would be a plus if you:

- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions

- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and/or BizApps

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

- Full-time Spanish contract, we also help you with what you need to start working and living in Spain

- Salary range from 22.800 € to 26.800€  gross/year  

- Relocation support*  

- Full paid training for the company and the products you will be working on  

- A modern centrally placed office in Benalmadena, right next to the beach area  

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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