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Demanda de agente de centro de atención al cliente en Portugal
Digital Marketing Customer Service Agent (french Speaker)
Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente.
Traducción de la profesión: Empregados administrativos › Empregados de atendimento ao público › Empregados que prestam informações ao cliente › Empregados dos centros de chamadas.
Descripción de la oferta de trabajo:
If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.
Your responsibilities and impact as Digital Marketing Customer Service Agent will be:
Looking for a job where you can support customers with problems? Your main tasks are:
Provide optimal advice regarding different queries of the business clients
Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy
Understand the business goals of your clients in order to match the required online advertisement solutions
Provide strategic campaign support and advertiser training to educate your clients
Achieve strong customer satisfaction with a focus on quality and results
Skills, qualifications and interests you need to succeed in this role:
You have a mother tongue level in French + a good English level (at least B2).
You have completed secondary school or already have a Bachelor-degree.
You already have experience in customer service or sales.
You are familiar with social media.
You are a strategic thinker.
You strive for excellence and professionalism.
You have excellent communication and listening skills.
You are a real team player and willing to work with many other nationalities.
What's in it for you?
Contract type: a long-term fixed-term contract for 12 months, which can be renewed every year.
Working hours: Mon – Fri 8 to 18h (40h/week)
Training: 5 weeks.
Salary conditions – 2 options:
Including free accommodation (shared flat, all bills included): 1040€. gross/month + monthly bonus
Without accommodation: 1240€ gross/month + monthly bonus
For international candidates
Reimbursement of your initial flight costs after 9 months
Pick up from the airport
Annual return ticket to your home country (within the EU)
Help with paperwork, opening a bank account, etc. on your arrival
Free Portuguese lessons, cooking courses, sports activities and social events organized by the company.
Real career opportunities in various career paths
Your Future Company:
You want to start your career with Digital Marketing? Do you like online advertising and new technologies?
If you are motivated, creative and open-minded, we might have the perfect job for you!
Start your career in digital marketing in an innovative and international company.
Do you have new ideas? Tell them! Every minute changes are made and you can have an efficient and innovative influence.
Make a new international experience in sunny Lisbon.
Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.
Required language: French
País del trabajo: Portugal.
Número de puestos: 1.
Empleador: Jobs Europe AB.
Instrucciones para solicitar:
Oferta de trabajo obtenida del portal Eures, con fecha 26 de Abril de 2024, y con identificador de la vacante:28750343.
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