Duty Manager. Dublin. Irlanda

Responsibilities include scheduling shifts for baristas and Front Of House staff, monitoring ordering supplies like coffee, milk etc, as needed. To be successful in this role you should have work experience with various roles in coffee shops. Also, you should be to work during opening hours, including weekends and holidays.

Responsibilities

Manage day-to-day operations of the cafe

Hire and onboard new wait staff and baristas

Train employees on drinks preparation and proper use of coffee equipment

Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

Ensure all cafe areas are clean and tidy

Nurture friendly relationships with customers to increase loyalty and boost our reputation

Requirements and skills

Work experience as a Cafe Manager or Barista

Hands-on experience with professional coffee machines

Good math skills

Availability to work within opening hours (including weekends and holidays)

Excellent communication skills with the ability to manage and motivate a team

Customer service attitude

A good command of the English language.