Duty Manager Part-time, (Fixed Term Maternity Cover)

For a thriving Heritage Centre that offers a Café, Craft shop, tours, and more. Weekends essential, occasional evening work is required.

The Duty Manager will oversee operations across varied departments during the shift. Delivering the supervision of staff, customer service excellence, cash handling and sales, while ensuring health & safety standards are adhered to.

Duties include but are not limited to-

Assigning tasks to, and supporting staff on duty. Guiding the team to ensure targets are met and exceeded.

Ensuring continuous delivery of the organisation’s customer commitments, and seamlessly resolving issues.

Oversee administration of the bookings process.

Managing change and supporting staff with organisational developments.

Staff induction and training as requested.

Coordination of events.

Inventory management.

Oversee accurate and secure financial transactions/end-of-shift reconciliations and weekly bank lodgements.

Work collaboratively with colleagues and senior management.

Implement all organisational polices and procures efficiently and maintain records correctly.