Ofertas de empleo en Portugal de agente de centro de atención al cliente

Do you love social media? Are you a fan of vlogging or constantly looking for videos to solve your challenges? If the answer is yes, then you must start your career with a global company working as a Video Content Analyst for the world’s best loved video-sharing website in sunny Portugal!

2500€ in relocation support!

Please note that a valid work permit visa for Portugal or an EU-passport is required as we can't provide work visas.

Day-to-day responsibilities:

    Review user reports regarding website content

    Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner

    Make well-balanced decisions and help resolve inquiries to defined policies and procedures

    Use market-specific knowledge and insights to spot and scope solutions to improve the support of the user community

    Review sensitive content, sometimes involving graphic or disturbing subject matter

Your profile:

    Fluency in Dutch (at least C1 level) + B2 level of English

    Availability to work in shifts and weekends

    Excellent communication (verbal and written) and interpersonal skills

    Quick learner and adaptable to learning new processes, concepts, and skills

    Excellent organizational and time management skills

    Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard

    Have a neutral mindset to alternative video content that needs classification

Offer:

    Fixed monthly salary

    Language Premium Bonus

    Transportation allowance: 720 euro gross yearly

    Meal allowance: 7.63eur net per working day in meal card

    Annual performance bonus: 5% of yearly base salary (gross)

    Pleasant and inspiring working atmosphere;

    Opportunity to be part of a rapidly expanding global organization;

    New office facilities in a convenient location in Lisbon;

    Training & development opportunities;

    Relocation allowance & relocation support (For candidates moving from abroad).

    Free fruit, coffee, tea, and a lot more!

Want to learn more about social media regulation, online free speech, internal controls, or maybe even learn about EU policy making? Apply now, start your career supporting this exciting team.