Ofertas de agente de centro de atención al cliente en Portugal

Today, working for technology brands rimes with passion, energy, and an innovative spirit. Does this sound like you? Check this out and you might soon join their international office in Lisbon! This company is about making our lives easier and better connected. Are you ready to join a brand that strives every day to revolutionize the world? Geeky or not? It doesn’t matter – there are a variety of roles to match your skills and affinity.

Your responsibilities and impact working as a Digital Marketing Web Product Implementation Specialist will be:

Communicate with advertisers and internal sales and services teams via phone, email, chat, and video conferencing

Perform and verify the implementation of web-based products with customers

Give guidance, support, and train customers on how to use the product

Deliver high-quality service to your customers, exceeding client expectations and quality scoring measures

Skills, qualifications, and interests you need to succeed in this role:

You must be a German Native speaker and good English (B2 level)

Basic understanding or will to learn about JavaScript, HTML5, and CSS/CSS3

Basic understanding or willingness to learn about CMS platforms like WordPress/Shopify/Wix/Joomla or similar

Experience or interest in online advertising or ad product experience

Troubleshooting skills

Technologically capable of quickly learning customer service software applications and processing customer implementations that do not necessarily follow a standard template/process

Experience working in a B2B environment

Strong communication, customer service, relationship management, and support skills

What’s in it for you?

Contract type: a fixed-term contract for one year that can be renewed every year

Working hours: Mon – Fri 8 am to 5 pm (40 hrs/week)

Training: 9 weeks

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 1035€ gross/month + bonus of up to 300€ gross per month

Without accommodation: 1.400€ gross/month + bonus of up to 300€ gross per month

For international applicants:

Reimbursement of your initial flight costs

Pick up from the airport

Annual return ticket to your home country (within the EU)

Help with paperwork, opening a bank account, etc. upon arrival

Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company

Career opportunities in different career paths

Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Required language: German