Designer, Development (Service Team) (m/f/d). Luxemburgo

Job Description

Title: Designer, Development (Service Team) (m/f/d)

Id: 19233

Type: FullTime

Location: Global

Job Description

The service team is currently seeking an engineer/designer to specialize in resolving service issues for 3rd Party Hot Runners and Controllers.

The successful candidate will join the team to tackle some of the most challenging problems. By following a systematic 8D problem solving process, the team member will analyze service data, identify/investigate potential root causes, verify true root causes, and develop permanent corrective actions.

Responsibilities

    Analyze service data to fully understand and define the problem

    Facilitate project meetings and promote collaboration between cross-disciplinary team members

    Coordinate activities with product quality, field service, product development, test, supply chain, operations, and other teams across the organization as necessary

    Complete in-depth root cause analyses  

    Identify possible root causes and verify them through internal and external testing

    Develop permanent corrective actions: from concept design, detailed design, analysis, verification, test, and validation

    Implement resolutions in the field by providing field retrofit design solutions, service issue guides, and service bulletins

    Implement the resolution in current and future production via the product change process

    Provide troubleshooting support for the global product support teams

    Regularly provide feedback to product development teams: present  project updates at service issue review meetings, attend design reviews to identify risks, submit continuous improvement ideas and submit/research technology scouting ideas

    Present project updates and provide technical input at critical issue meetings with management

Qualifications

    Bachelor degree in Mechanical Engineering and + 3 years of relevant work experience

     Excellent communication (verbal and written) and strong presentation skills

    Proficiency in MS Office (Project – an asset, PowerPoint, Excel and Word)

    Experience with Unigraphics and/or other 3D CAD software

    Demonstrated ability to work both autonomously and as part of a highly cohesive team

    Cross discipline interaction, communication and technical knowledge

    Strong understanding of engineering principles

    Demonstrated learning abilities and research capabilities

    Mechanical design experience and possess a solid mechanical aptitude

    Strong knowledge of manufacturing technologies and assembly practices

    Skills and knowledge of plastic processing technology an asset

    Knowledge of the hot runners and associated equipment is an asset