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Customer Service Representative (m/f). Luxemburgo
Oferta en Luxemburgo de director de servicios para los clientes/directora de servicios para los clientes
Clasificación del trabajo: Directores y gerentes › Directores y gerentes de producción y operaciones › Directores y gerentes de servicios profesionales › Directores y gerentes de servicios profesionales no clasificados bajo otros epígrafes › director de servicios para los clientes/directora de servicios para los clientes.
Traducción de la profesión: Führungskräfte › Führungskräfte in der Produktion und bei speziellen Dienstleistungen › Führungskräfte in der Erbringung von speziellen Dienstleistungen › Führungskräfte in der Erbringung von speziellen Dienstleistungen, anderweitig nicht genannt.
Descripción de la oferta de trabajo:
ASSIGNMENT
Provides services to retail clients based in Germany, Austria and Switzerland, from
account set up, order processing, monitoring through to resolution of issues.
Processes all customer requests and orders immediately and seamlessly.
Coordinates ongoing promotional and advertising activities for our customers.
Provides friendly and proactive responses to all customer questions and requests.
Confirms and sends information regarding pricing, promotions, discounts, product
availability and possible delivery dates.
Updates regularly the customer database.
Handles customer complaints in cooperation with the various departments
involved.
Analyses product availability and delivery availability in cooperation with the
planning and logistics departments.
Prepares a monthly report on the level of customer service.
Indoor products.
As soon as possible or AUGUST 2024.
PROFIL
Excellent communication skills both written and verbal.
Organizational skills with the ability to prioritize tasks.
Rigorous, methodical, ability to do the routine parts of the job adequately.
Ability to work as part of a team or independently.
Ability to build and maintain strong internal relationships and interaction at all
levels.
Ability to set priorities and solve problems.
Ability to advise and support customers in all their enquiries (phone calls and
emails).
Ability to work in an industrial, multicultural environment.
Demonstrates and actively promotes company values.
Fully completed secondary education.
Proven track record in a Customer Service position (customer service, sales
support and/or order management).
Strong knowledge of MS Office, working experience with SAP is considered as an
asset.
A good command of German and in English (working language), written, reading
and speaking.
País del trabajo: Luxemburgo.
Número de puestos: 1.
Experiencia: 1 años.
Con permiso de conducir: b.
Empleador: RH Conseil, Sàrl.
Instrucciones para solicitar:
Vous êtes invité à introduire votre candidature électronique (CV et lettre de motivation) à l’adresse email suivante: delphinerhconseil.lu . Contact : Mme. Delphine BOURGUIGNON.
Oferta de trabajo obtenida del portal Eures, con fecha 23 de Julio de 2024, y con identificador de la vacante:PES_LU_729839.
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