Europeos.es : Inicio > Trabajo en Dinamarca > agente de servicio de atención al cliente > Customer Service – German (20 Hours / Week, Copenhagen - Dk)
en Español in English auf Deutsch en Français ...
Vacantes de agente de servicio de atención al cliente en Byen København (Dinamarca)
Customer Service – German (20 Hours / Week, Copenhagen - Dk)
Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de ventanillas de informaciones › agente de servicio de atención al cliente.
Traducción de la profesión: Almindeligt kontor- og kundeservicearbejde › Kundeservice › Kundeinformationsarbejde › Oplysnings- og forespørgselsarbejde.
Descripción de la oferta de trabajo:
Do you want to join one of Denmark’s happiest e-commerce teams on an amazing growth journey and accelerate your digital career in Customer Experience Management?
ABOUT ANDLIGHT
AndLight is Scandinavia’s leading online retailer of premium designer lighting with ambitions to be Europe’s largest by 2025 by means of a strong, sustainable growth strategy, outstanding customer experiences, and a smart, dedicated team of students, entrepreneurs and e-commerce marketing profiles with loads of energy and positivity.
For our office in Copenhagen we are looking for a skilled and dedicated German-speaking customer service colleague who is passionate about delivering excellent experiences to our customers through cheerful communication, and a structured, proactive approach to problem-solving and communication with our customers.
ABOUT YOUR ROLE
As a Customer Service employee in our e-commerce operations team you are expected to lead yourself and manage the responsibility for our business’ customer satisfaction level by managing in-bound communication with customers through email, telephone, chat, and social media, problem-solving cases for our soon-to-be-happy customers, and assisting the e-commerce marketing team with communication and translation-related projects.
PRIMARY RESPONSIBILITIES
- Communication with customers through email, telephone, chat and social media in German & English
- Communication and translation support to our E-commerce Marketing Team in German & English
- Quality control and development of AndLight.de, AndLight.at, AndLight.ch and AndLight.com
- Support with ad-hoc tasks related to brand building and business development in German & English
OUR EXPECTATIONS. YOU HAVE/ARE:
- Experience with customer service
- Knowledge of communication best practices via email, chat, and social media
- Proactive, structured, and cheerful with a good understanding and interest in great customer experiences
- Graduated from a bachelor’s degree relevant to Communication, Marketing, or Business Management
- Great communication skills in German and English, both speech and writing
WHAT WE OFFER
- Part-time (20 hours/week) with plenty of responsibility, challenges, and a steep learning curve
- An opportunity to grow your career in Customer Experience Management
- A young international, diverse team of like-minded, ambitious, and happy colleagues
- Structured professional- and personal development and possibility to progress in our organization
- Flexibility and work-life balance
ARE YOU THE RIGHT CANDIDATE?
Send your application complete with CV and transcripts to partner Mads Saabye Jørgensen on madsandlight.dk. Interviews will be held on an ongoing basis and will conclude when the right candidate is found.
País del trabajo: Dinamarca.
Región: Byen København.
Ver 466 ofertas de trabajo en "Byen København" (Dinamarca).
Número de puestos: 1.
Empleador: AndLight.
Instrucciones para solicitar:
Send ansøgning på en af de angivne kommunikationskanaler
Forma de contacto:
- Ciudad: København SV; Código postal: 2450; Calle: Tømmergravsgade, Número: 4B
- Correo electrónico: Madsandlight.dk
Oferta de trabajo obtenida del portal Eures, con fecha 20 de Julio de 2024, y con identificador de la vacante:6086968.
Ofertas de trabajo similares:
- Well paid Norwegian speaking customer/sales consultant to CPH City. Dinamarca, 04 Sep. 2024.
- Kundeservicemedarbejder til Rejsekort Kundecenter. Dinamarca, 04 Sep. 2024.
- Erfaren tilsynsførende søges til Syddanmark. Dinamarca, 31 Ago. 2024.
- Onboarding Specialist til startup. Dinamarca, 30 Ago. 2024.