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Customer Service Agent - Hungarian Language - Temporary - Dundalk

Descripción de la oferta de trabajo:

National Pen we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.

With a workforce from over 30 different countries with 19 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.

What you will do:

Effectively managing and resolving customer enquires in a timely manner over the phone or email; Provide appropriate solutions and alternatives with the time limited and follow up to ensure resolution; Input and manage orders received via email or phone; Process payments, manage invoice and statement queries and escalate as required; Tracking of orders, returns, pick-ups and advise customer of updates; Translating and proofing orders; Maintain up-to-date knowledge of our products and processes;

What we give you:

Attractive relocation package;

Paid holidays;


Team incentives;

Two weeks paid training;

Continuous coaching and mentoring;

Career development program;

Discounted gym membership;

    Staff discount;

Orientation Assistance including Accommodation assistance, revenue, bank account set up;

Multicultural environment;

Sports and Social club;

Fun events for employees, friends, and family!

No Weekend and No Shift work;

Amazing employee referral program.

What we need from you:

Have the ability to maintain professional under pressure; An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills; Self-motivated and goal oriented; Desire to be successful exceed targets and integrate into a team-based organization; Experience with MS office and other systems; Excellent telephone manner and communication skills; Fluent Hungarian / Good English.


País del trabajo: Irlanda.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Tipo de contrato: Jornada completa.


Idiomas: húngaro (Experto).

Instrucciones para solicitar:

Identificador de la vacante:2112227.