Europeos.es : Inicio > Empleo en Luxemburgo > agente de centro de atención al cliente > Customer Care Lrao Officer (m/f)
en Español in English auf Deutsch en Français ...
Contrato en Luxemburgo de agente de centro de atención al cliente
Customer Care Lrao Officer (m/f)
Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente.
Traducción de la profesión: Bürokräfte und verwandte Berufe › Bürokräfte mit Kundenkontakt › Berufe im Bereich Kundeninformation › Kundeninformationsfachkräfte in Call Centers.
Descripción de la oferta de trabajo:
Arhis People Solutions is your trusted partner for all your human resources needs. With a tailor made approach and a commitment to integrity, we offer comprehensive services, from recruitment to talent management.
CUSTOMER CARE OFFICER
About our client
Our client is a company specializing in providing security and digital identity solutions.
YOUR MISSIONS
Assist clients promptly and efficiently in resolving their issues.
Minimize repeated calls by addressing issues comprehensively.
Avoid transferring calls and redundant information requests.
Proactively anticipate and prevent future issues.
Provide suggestions for improving website support sections.
Manage client requests for certificates, revocations, suspensions, and réactivations.
Respond promptly and clearly to client inquiries.
Guide clients through administrative and technical procedures.
Assist in meeting Customer Service Department (CSD) KPIs.
Draft user-centric technical documentation
Collaborate constructively with application providers' help desks.
Propose joint client/CSD/help desk conference calls.
Assist in conducting acceptance test plans.
Ensure operational infrastructure remains stable.
Contribute to building an image of excellence and ease of doing business.
Lien vers l'offre:
País del trabajo: Luxemburgo.
Número de puestos: 1.
Empleador: Arhis People Solutions S.à.r.l..
Instrucciones para solicitar:
Vous êtes invité à introduire votre candidature électronique (CV et lettre de motivation) à l’adresse email suivante: contactarhis.lu . Contact : Mme. Raby CISSE.
Oferta de trabajo obtenida del portal Eures, con fecha 06 de Julio de 2024, y con identificador de la vacante:PES_LU_728096.
Ofertas de trabajo similares:
- Technical Support Specialist HRC (m/f/d). Luxemburgo, 03 Sep. 2024.
- Sachbearbeiter Helpdesk / Rezeption (m/w/d). Luxemburgo, 25 Ago. 2024.
- Assistant(e) Customer Service (m/f). Luxemburgo, 10 Ago. 2024.
- Chargé(e) de clientèle - Customer Service Representative (h/f/x). Luxemburgo, 03 Ago. 2024.