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Trabajo de agente de centro de atención al cliente en Suiza

Content Writers (swiss German – Switzerland)

Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente.

Traducción de la profesión: Bürokräfte und verwandte Berufe › Bürokräfte mit Kundenkontakt › Berufe im Bereich Kundeninformation › Kundeninformationsfachkräfte in Call Centers.

Descripción de la oferta de trabajo:

Content Writers (Swiss German – Switzerland)

About the Job

WORK TYPE: remote work/work from home

WORK LOCATION: Switzerland

WORK SCHEDULE: up to 20 hours per week

WORK TIMELINE: 3-4 weeks

LANGUAGE: Swiss German

JOB TYPE: hourly, part-time

TELUS International is now looking for Content Writers of Swiss German for a Content Annotation and Revision Project. Please see the details below.

Task description: the tasks include Content Annotation and Content Revision, depending on the data available, you will be assigned to one of the tasks.

Content Annotation: you will be given prompts (instructions or sentences) that have been translated from English. These are to be annotated for metrics such as: Identity Attack, Bias, Microaggression, Violence, Self-Harm, Insult, and Sexual Content. The detailed guidelines about the metrics will be provided.

Content Revision: you will be asked to complete each sentence provided in Swiss German in such a way that the completion does not contain any offensive content according to the toxicity criteria annotated. The completion length must be of at least two to three sentences. Human writing is needed, and the use of any GPT or any other LLMs is not allowed.

Note: this content touches upon sensitive topics such as violence, explicit content, abuse, or minor safety.

Requirements:

Native or near-native speaker of Swiss German

Currently located in Switzerland

Pass the German Language Test and English Fluency Test

Experience of writing, annotation or similar tasks is a plus

Over 18 years old

Access to a computer (desktop/laptop) and stable Internet connection

Estimated start date: Immediately

Estimated workload: 10-20 hours per week

Project duration: 3-4 weeks

Compensation:

$35.00 per hour

Payments are made via TELUS International AI Community Portal

Assessment: a project-specific annotation training will be administered as part of the screening for this project after you have confirmed your availability.

How to Apply:

Please complete the application via the following link: https://telusinternational.headway.ai/searchResults/REQ_ID_4656

Once you complete the registration process, your registration will be reviewed by our team members. If selected to move forward with the process, you will receive further information regarding next steps.

If you have any questions, please contact us at aisourcingtelusinternational.ai and include the code “Content Writers (Swiss German – Switzerland)” in the subject line to make sure it reaches the right team.

Thank you!

Required language: German

País del trabajo: Suiza.

Número de puestos: 1.

Empleador: Jobs Europe AB.

Instrucciones para solicitar:

Oferta de trabajo obtenida del portal Eures, con fecha 14 de Junio de 2024, y con identificador de la vacante:28892439.

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