Oferta en Portugal de agente de centro de atención al cliente

German fluent Content Moderator/Reviewer

Location: Porto, Portugal on site

Our client leading global provider of customer experience solutions and technology is looking for Content Moderators with fluent German language. Are you looking for an employer who embrace all different cultures, individualities, and personalities? Our client recognize that all our differences make us stronger together. They are offering clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and more! As a result of incredible growth, they’re looking for German fluent speakers to join our lively, fun-loving team in Porto to support them in providing exceptional experiences for some of the world’s biggest and most well-known brands.

If you would like to be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users- click APPLY button now! We are providing full training for the role, relocation support and great benefits.

What we can offer:

·       Meal allowance 6e p/day

·       Private Health insurance

·       Relocation package

·       A bright, modern, and exciting place to work

·       Several training and career development opportunities

·       Team events

·       25 paid vacation days

·       Wellness break

·       Free fruit, coffee and beverages and vending machines

·       Competitive salary with package, paid 14 months per year (1500 euro gross p/month)

·       5 weeks training fully paid

·       Rotative shift working scheduled with 2 days off p/week (Monday to Sunday (07:00am – 04:00pm /09:00am – 06:00pm / 01:00pm – 10:00pm)

Responsibilities:

Provide a content regulation service for a social media platform

Ensure that the platform's content and user accounts are accurately reviewed and actioned to ensure the safety of all users

Maintain a high level of quality in each case that you review

You will be effective in agreeing to social media policies

Ensure training, standards and policies are provided

       Requirements:

Fluent  German

Fast learner so you can develop your skills within a short period of time

Good written and verbal skills in English

Experience in text editing, revision or digital content analysis ideal but not a must

Ability to distinguish self-beliefs from moderated content and policies

Empathic

Motivated and with a positive attitude;

Attention to detail

Required language: German