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Contratación en Portugal de agente de centro de atención al cliente

Content Moderation For Social Media Platform (german Speaker)

Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente.

Traducción de la profesión: Empregados administrativos › Empregados de atendimento ao público › Empregados que prestam informações ao cliente › Empregados dos centros de chamadas.

Descripción de la oferta de trabajo:

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide.

Your responsibilities and impact working as a Content Moderator for Social Media Platforms will be:

Reviewing various types of content (videos, images, text, and audio) in accordance with policies.

Classifying the typology of content (videos, images, text, and audio) based on established processes and policies.

Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals.

Ensuring user and brand safety through effective content moderation practices.

Disclaimer: Please be aware that these tasks involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news

Skills, qualifications and interests you need to succeed in this role:

A native-level proficiency in German and a minimum B2 level of English

A valid Portuguese work permit (required)

Living in or willing to relocate to Lisbon for an international career and life experience

Keeping up-to-date with social media trends and practices

Resilience to sensitive content, demonstrating emotional maturity and professional detachment

Motivation and commitment to perform the assigned tasks effectively

Excitement about intercultural communication and embracing the expatriate lifestyle

What’s in it for you?

Type of contract: Unfixed term contract, 30 days probation period

Working hours: full time (40h/week) Monday- Sunday 8:00-20:00

Salary conditions: 1.450 € gross/month + 300 € loyalty bonus every 3 months + 3.000 € signings bonus + performance bonus 120 € from 4th full month

Health insurance after 6 months

Paid professional training

Employee discounts

Fun and engaging company-wide initiatives

Excellent work culture

For international candidates:

Reimbursement of your initial flight expenses after 3 months

Up to 400.00 euros for accommodation per month for 4 months (Reimbursed during 4 months)

Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation

Your Future Company:

Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

What should you expect from living in Lisbon?A colorful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous cafe culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment

Required language: German

País del trabajo: Portugal.

Número de puestos: 1.

Empleador: Jobs Europe AB.

Instrucciones para solicitar:

Oferta de trabajo obtenida del portal Eures, con fecha 18 de Abril de 2024, y con identificador de la vacante:28722006.

Ver las 864 ofertas de trabajo de Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente ofertadas.

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