Trabajo de supervisor de seguros/supervisora de seguros en Luxemburgo

What you can expect

In this role, you will participate in the monitoring and administrative management of daily operations on contracts distributed in LPS.

More specifically:

    Collect, identify and formalize the needs of clients and intermediaries

    Perform compliance analysis, verify the conditions of acceptance or membership in accordance with the standards to be observed or guidelines given, particularly in application of anti-money laundering procedures

    Coordinate the actions necessary for the implementation of new subscriptions and other operations in compliance with quality, internal procedures and deadlines given between the various services that revolve around Partner & Client Services

    Issue and generate contracts

    Manage switches and other contract modifications

    Process complex level operations (non-standard)

    Check and send documents intended for clients and partners

    Handle phone calls related to requests and questions from existing clients and partners about current operations

    Participate in closing work in collaboration with accounting and actuarial

    Actively participate in initiatives to adapt and develop operational processes

    Train junior colleagues

Your Team

The Partner & Client Services department takes care of all general customer (private clients and business partners) inquiries and operational activity and is also responsible for the onboarding of new partners such as Brokers, Asset managers and Custodian Banks. The department is also involved in most of the operational and other strategic projects.

You will work in a multicultural and open-minded team with a very good spirit in a dynamic and international environment. You will work in cooperation with other related departments and hand in hand with the respective CRM Officers within the Partner & Client Services department.

What we expect

    Minimum BAC +3 (economic, management and/or financial orientation or equivalent)

    Desired experience of 5 years in a similar position, ideally in the financial or insurance sector

    Deep knowledge of the Portuguese LPS market is a clear advantage

    Perfectly fluent in Portuguese and English/French, both written and spoken. Mastery of Italian is an additional asset

    Very strong customer orientation

    Commitment and autonomy: ability to take charge of problems, strength and proactivity

    Excellent organizational skills

    Rigorous, structured and reliable work methodology

    Excellent team spirit, availability and flexibility

    Good knowledge of Microsoft Office package