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Cisco B2B Customer Service Representative with German Arbeitsort: Sofia

Empleos en Bulgaria (Югозападен / Yugozapaden) de Empleados de centros de llamadas



Clasificación del trabajo: Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas.
Помощен административен персонал : Административен персонал по обслужване на клиенти : Персонал, информиращ клиенти : Оператори в контактни центрове.

Descripción de la oferta de trabajo:

What will you do?

You will provide B2B customer support to CISCO’s employees and business partners. You will be mainly responsible for managing the relationships with Partners and Cisco internal teams and representing them with cross functional teams via e-mails, chat and phone.

• Support business partners and re-sellers in regards to their orders, post-booking activities and on expedite process

• Engage and represents Partners and Cisco internal teams

• Maintain high levels of Customer and Partner satisfaction

• Answer inbound telephone calls, emails and IMs and deals with them promptly and efficiently.

• Assume responsibility and ownership for all relevant customer queries.

• Positively manages internal relationships.

• Contribute positively towards the achievement of performance targets in all aspects of the team’s activities

• Develop strong overview and drives Process, Tool and business flow improvements

What we seek:

• University degree

• Experience in working with customers face-to-face or on the phone

• Fluency in German & English language

• Computer literacy in MS Office applications

• Excellent verbal and written communication and negotiation skills, telephone manner and customer orientation

• Good organizational and problem solving skills

• Accuracy and attention to detail

• Ability to work under targets and with deadline

• Positive attitude, proactive engagement and solutions seeking

• Ability to prioritize work and work effectively on multiple tasks

Why work for Concentrix?

We provide a clear path to career development and offer support, advice and coaching every step of the way. Some of our other benefits include:

• Relocation Support

• Competitive salary

• Career development opportunities

• A bright, modern and exciting place to work, with excellent staff facilities

• Performance related pay

• Voluntary Medical plan

• Life insurance

• Annual reward and recognition events

• Holiday pay

• Team and Concentrix events

- Geforderte Anlagen: Lebenslauf, Zeugnisse

Servicio de empleo de origen: BA, Servicios Públicos de Empleo, Alemania.

País del trabajo: Bulgaria.

Región: Югозападен / Yugozapaden.

Ver 3 ofertas de trabajo en "Югозападен / Yugozapaden" (Bulgaria).

Fecha de inicio: 30/10/2017.

Nº de vacantes: 1.

Experiencia: Se precisa.

Nivel educativo requerido: Sin especificar.

Lenguas exigidas: alemán: (sobresaliente) ,inglés: (sobresaliente) .

Tipo de contrato: Jornada completa.

Duración del contrato: Indefinido.

Cómo solicitar: Otros (véase la descripción).

Cómo solicitar el puesto:

Please click this link for more information about application method:

http://jobboerse.arbeitsagentur.de/...

Empresa: Concentrix.

Dirección: 9 Lanyon Place, IRL-BT1 3 Belfast, Irland.

Contacto: Leta Krähenbühl

Email: jobsinbelfastReemplazar por una arrobaconcentrix.com

Teléfono: +44 2890 921717.

Fax: +44 2890 227770.





Ver las 699 ofertas de trabajo de Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas ofertadas.

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