Cash Collection Specialist. Luxemburgo

Your role:

Within the Finance and Accounting Department, your main role will be to contact clients and collect outstanding payments while being able to establish a balance between maintaining trustful relationships, and ensuring timely payments.

    Monitor client accounts with the relevant Partners to select outstanding debts based on the financial reporting to be recovered through client contact;

    Propose to the Partner the most appropriate type of action to recover each selected debt;

    Investigate and document with the relevant team historical business data for each selected debt or bill;

    Resolve customer credit issues with the Finance team and help resolving billing issues in relation with Arendt business teams;

    Identify the right client contact to optimize the communication and issues solving;

    Contact clients to ask about their overdue debts and encourage timely approval of our invoices and their payments;

    Liaise with the law firms in charge of the enforced collection through legal procedures;

    Report to the Partners on the collection activity and accounts receivable status;

    Prepare monthly financial reporting and adhoc analysis to Arendt governance as defined by the Finance department;

    Document the internal collection software.

Your profile:

    You have proven experience of at least 3 years as a Collection Specialist or a similar role;

    You have a perfect command of English and French, both spoken and written;

    You have a very good knowledge and practice of billing procedures and collection techniques;

    You feel comfortable to work with targets;

    You have excellent communication and negotiation skills (written and oral) and problem-solving skills;

    You are highly proficient in MS Office (especially on Excel) and have a working knowledge of databases.